Refund policy

At Reee Print, every item is made to order. Because production begins for the selected design and colour, we do not accept returns for change of mind.

When we can replace an item

If you receive the wrong item or a confirmed printing or manufacturing defect, contact us within 24 hours of delivery and send clear photos of the issue.

If the issue is confirmed, we will arrange a replacement at no additional product cost.

When a refund may apply

A refund applies only when a confirmed defective item cannot be reprinted or replaced. Approved refunds are normally sent to the original payment method where possible. If that is not available, we will agree an alternative payment method with you and confirm the expected timing when the refund is approved.

Cases that are not refundable

• Minor visual variations that are normal for 3D printing and do not affect the product’s intended use.
• Change-of-mind requests.
• Customer-requested design changes after printing has started.
• Damage caused by improper handling, misuse, high heat, outdoor exposure, or changes made after delivery.

For help with an order, call 01345-719344. You can also contact us on WhatsApp at the same number or email print.reee@gmail.com.